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Frequently Asked Questions

  • What is Paxton Home?

    • We are a once-a-month exciting shopping Event. We offer Affordable Luxury Furniture & Home Decor. We open our doors 1 weekend each month and are first come, first served. We are open to anyone - no ticket necessary- just show up!

  • Can we take our purchases home with us?

    • Anything you purchase can be taken home with you immediately! If you need to arrange pickup, you can schedule a pick-up time Monday-Friday the following week. We have delivery options available for customers both near and far (even other states).

  • Do you have to wait to get inside?

    • We are able to welcome everyone in when we open our doors! Some customers choose to line up before we open to ensure they are able to purchase the pieces they want. If you'd like to avoid the hustle & bustle when we first open our doors, we'd recommend joining us Saturday afternoon or on Sunday, when we restock our floor!

  • Do you have the same stuff every month?

    • Every month features a great selection of new items! We also reorder our best-selling pieces regularly.

  • What forms of payment do you accept?

    • We accept credit and debit cards - no checks. Financing is not available at this time.

  • What is the return policy?

    • All Sales Are Final - No Returns - No Refunds. Please inspect your items carefully before purchasing. 

  • Can we hold items or buy them in advance?

    • No; to give everyone the same opportunity to purchase items, we do not allow anyone to buy new inventory ahead of our weekend events. 

  • When are you open?

    • We are open 1 weekend each month - the weekend rotates and is always posted on our website & social media platforms.​ 

  • DO YOU SELL ITEMS OUTSIDE OF THE EVENT?

    • The week following our Event, we are able to sell any remaining items. Send any items you are interested in to ask@paxtonhome.com 

  • Do you restock for Sunday?

    • We do- our store remains completely full! We even have a number of customers who shop with us on both days!

  • Do you offer private shopping appointments?

    • We don't. Out of fairness to all our customers, we offer everyone the same opportunity to show up & shop for our weekend Events. 

  • Do you offer custom orders?

    • Yes - ​We have over 1,000 fabrics and hundreds of frames for you to choose from. All items are handmade in the USA and in-stock fabrics have a 4-6 week production time + shipping! This option is available during our monthly event, or by appointment the week following our event!

  • Do you ship?

    • At this time, we are offering free shipping for our rug collection. Shop HERE!

  • Store Address: 

    • 2320 Fortune Drive #180 Lexington KY 40509​

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